Privacy Policy

Last updated: July 28, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us for support. This may include:

Name and contact information

Driver's license and identification details

Payment information

Rental preferences and history

Communication records

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our car rental services

Process reservations and payments

Communicate with you about your rental

Send you updates and marketing materials (with your consent)

Improve our services and develop new features

Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent

To comply with legal requirements

To protect our rights and safety

With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Opt-out of marketing communications

Lodge a complaint with supervisory authorities

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: info@alhamrarentacar.com

Phone: +971 56 277 7827