FAQ
Frequently Asked Questions
Are there mileage limits on the rental?
Yes, we offer different mileage packages. Our standard package includes 200 km per day, but you can upgrade to unlimited mileage for an additional fee. Please check our pricing page for current rates.
Are there mileage limits on the rental?
Yes, we offer different mileage packages. Our standard package includes 200 km per day, but you can upgrade to unlimited mileage for an additional fee. Please check our pricing page for current rates.
What should I do if the rental car breaks down?
In case of a breakdown, please contact our 24/7 customer service immediately. We will arrange for roadside assistance or a replacement vehicle. All our vehicles are fully insured and maintained to the highest standards.
What should I do if the rental car breaks down?
In case of a breakdown, please contact our 24/7 customer service immediately. We will arrange for roadside assistance or a replacement vehicle. All our vehicles are fully insured and maintained to the highest standards.
How do I modify or cancel my reservation?
You can modify or cancel your reservation up to 24 hours before your pickup time through your account dashboard or by contacting our customer service. Cancellations within 24 hours may incur a fee.
How do I modify or cancel my reservation?
You can modify or cancel your reservation up to 24 hours before your pickup time through your account dashboard or by contacting our customer service. Cancellations within 24 hours may incur a fee.
Can I pick up a car in one location and drop it off in another?
Yes, we offer one-way rentals between our locations. Additional fees may apply depending on the distance and availability. Please contact us for specific rates and availability.
Can I pick up a car in one location and drop it off in another?
Yes, we offer one-way rentals between our locations. Additional fees may apply depending on the distance and availability. Please contact us for specific rates and availability.
What documents do I need to rent a car?
You need a valid driver's license, credit card, and proof of insurance. International drivers must have an International Driving Permit (IDP) along with their national license.
What documents do I need to rent a car?
You need a valid driver's license, credit card, and proof of insurance. International drivers must have an International Driving Permit (IDP) along with their national license.
What is the minimum age to rent a car?
The minimum age to rent a car is 21 years old. Drivers under 25 may be subject to additional fees. Please contact us for specific requirements and rates.
What is the minimum age to rent a car?
The minimum age to rent a car is 21 years old. Drivers under 25 may be subject to additional fees. Please contact us for specific requirements and rates.
Do you offer insurance coverage?
Yes, we offer comprehensive insurance coverage options including collision damage waiver (CDW), theft protection, and personal accident insurance. You can choose the coverage that best suits your needs.
Do you offer insurance coverage?
Yes, we offer comprehensive insurance coverage options including collision damage waiver (CDW), theft protection, and personal accident insurance. You can choose the coverage that best suits your needs.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and cash payments. A security deposit may be required depending on the payment method.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and cash payments. A security deposit may be required depending on the payment method.
Can I extend my rental period?
Yes, you can extend your rental period subject to vehicle availability. Please contact us at least 24 hours before your scheduled return time to arrange an extension.
Can I extend my rental period?
Yes, you can extend your rental period subject to vehicle availability. Please contact us at least 24 hours before your scheduled return time to arrange an extension.
What happens if I return the car late?
Late returns may incur additional charges. We provide a 30-minute grace period, after which hourly charges apply. Please contact us if you anticipate being late to avoid penalties.
What happens if I return the car late?
Late returns may incur additional charges. We provide a 30-minute grace period, after which hourly charges apply. Please contact us if you anticipate being late to avoid penalties.
Still Have Questions?
If you couldn't find the answer you're looking for, feel free to contact us directly.
Call us: +971 56 277 7827
Email: info@alhamrarentacar.com
WhatsApp: +971 56 277 7827
24/7 Customer Support
+971 56 277 7827
